Cookie policy 2025
Last update: July 2025. Previous version.
Cookies are a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. They help website providers with things like understanding how people use a website or a platform, remembering a user’s login details, and storing website/platform preferences. This page explains how we use cookies to help us ensure that our services function properly, prevent fraud, and analyze and improve the services following our Privacy Hub.
1. How We Use Cookies
Cookies play an important role in helping us provide personal, effective, and safe services. We use cookies on our website and Merchant Dashboard. We change the cookies periodically as we improve or add to our services, but we generally use cookies for the following purposes:
- To operate our services. Some cookies are essential to the operation of our website and Merchant Dashboard. We use those cookies in a number of different ways, including:
- Functionality. We use functional cookies, for example, to remember your language preferences to save you the trouble of having to change these every time you enter our website or Merchant Dashboard. Without these cookies, our website or Merchant Dashboard would not work properly, and you would not be able to use certain important features.
- Fraud prevention and detection. Cookies and similar technologies that we deploy through websites and the Merchant Dashboard help us learn things about computers and web browsers used to access the services. This information helps us monitor for and detect potentially harmful or illegal use of our services.
- To analyze and improve our services. We use cookies to help us understand how visitors arrived at our website or Merchant Dashboard, how and how long they use it, and how we can improve their experience. This type of so-called “analytics” cookies can provide us with anonymous information to help us understand which parts of our website or Merchant Dashboard interest our visitors and if they experience any errors. We use these cookies to test different designs and features for our sites, and we also use them to help us monitor how our visitors reach our sites.
2. How To Manage Cookies
Your web browser may allow you to change your cookie preferences, including deleting and disabling dLocal cookies. Please consult the help section of your web browser or follow the links below to understand your options, but please note that if you choose to disable the cookies, some features of our website or services may not operate as intended.
- Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Explorer: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies…
- Safari: https://support.apple.com/kb/PH21411
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store…
- Opera: http://www.opera.com/help/tutorials/security/cookies/
- Edge: https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy…
3. Cookie Table
Cookies that we commonly use are listed below. This list is not exhaustive, but describes the main reasons we typically set cookies.
Necessary
Necessary cookies are essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie Name | Vendor | Purpose | Duration | Description | Documentation | Location |
---|---|---|---|---|---|---|
didomi_token | Didomi | Consent | 1 year | Didomi consent token | Didomi Documentation | Website |
GCLB | Google Cloud | Load Balancer | Session | Google Cloud load balancer | Google Cloud Load Balancing | Website |
__cf_bm | Cloudflare | Security | 30 min | Cloudflare bot management | Cloudflare Bot Management | Website |
_cfuvid | Cloudflare | Security | Session | Cloudflare unique visitor identifier | Cloudflare Security | Website |
intercom-session-c28cxdcq | Intercom | Support | 6 months | - | - | Dashboard |
intercom-device-id-c28cxdcq | Intercom | Support | 1 year | - | - | Dashboard |
rbzsessionid | Reblaze | Security | Session | - | - | Dashboard |
TessenSessionId | Session | - | - | Dashboard |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Cookie Name | Vendor | Purpose | Duration | Description | Documentation | Location |
---|---|---|---|---|---|---|
_ga | Google Analytics | Web analytics | 2 years | Distinguishes unique users and generates statistical reports | GA4 Cookie Usage | Website |
*ga*#* | Google Analytics | Web analytics | 2 years | Google Analytics variants for different properties | Google Cookies Policy | Website |
Hm_unsent_cb59a745ada04f6d0d02831f66 | Baidu Analytics | Analytics | Session | Queue of unsent Baidu Analytics events | Baidu Analytics Docs | Website |
Hm_lvt_# | Baidu Analytics | Analytics | 1 year | Last visit time for behavior analysis | Baidu Analytics Docs | Website |
Hm_lpvt_# | Baidu Analytics | Analytics | Session | Current page view time | Baidu Analytics Docs | Website |
Hm_ck_# | Baidu Analytics | Analytics | Variable | Baidu tracking configuration | Baidu Analytics Docs | Website |
__hstc | HubSpot | Tracking | 13 months | HubSpot main tracking token | HubSpot Cookies | Website |
hubspotutk | HubSpot | Identification | 13 months | HubSpot unique user token | HubSpot Cookies | Website |
__hssrc | HubSpot | Session | Session | Indicates active HubSpot session | HubSpot Cookies | Website |
__hssc | HubSpot | Session | 30 min | HubSpot session counter | HubSpot Cookies | Website |
track.hubspot.com_/__ptq.gif | HubSpot | Tracking | Session | HubSpot tracking pixel | HubSpot Tracking | Website |
hm.baidu.com_/hm.gif | Baidu Analytics | Tracking | Session | Baidu tracking pixel | Baidu Analytics | Website |
HMACCOUNT | Baidu Analytics | Configuration | 1 year | Baidu Analytics account configuration | Baidu Analytics | Website |
HMACCOUNT_BFESS | Baidu Analytics | Configuration | 1 year | Special Baidu account configuration | Baidu Analytics | Website |
apolloAnonId | Apollo.io | Identification | 1 year | Apollo anonymous prospecting ID | Apollo.io Documentation | Website |
_hjSession_3416911 | Hotjar | Support | 6 months | - | - | Dashboard |
_hjSessionUser_3416911 | Hotjar | Support | 1 year | - | - | Dashboard |
_hjSessionUser_2978306 | Hotjar | Support | 1 year | - | - | Dashboard |
_ga_GYQWW4YXEV | Google Analytic | Analytics | 1 year | - | - | Dashboard |
_ga | Google Analytic | Analytics | 1 year | - | - | Dashboard |
_ga_76KT44N2KV | Google Analytic | Analytics | 1 year | - | - | Dashboard |
_ga_FNZN0L1YQ3 | Google Analytic | Analytics | 1 year | - | - | Dashboard |
_ga_GYQWW4YXEV | Google Analytic | Analytics | 1 year | - | - | Dashboard |
_ga_GZEX285W2X | Google Analytic | Analytics | 1 year | - | - | Dashboard |
_ga_WEJ5WYH6WV | Google Analytic | Analytics | 6 months | - | - | Dashboard |
_ga_R5EF3MCG7B | Google Analytic | Analytics | 1 year | - | - | Dashboard |
AMP_cf5e0b67e0 | Amplitude | Analytics | 1 year | - | - | Dashboard |
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Cookie Name | Vendor | Purpose | Duration | Description | Documentation | Location |
---|---|---|---|---|---|---|
*gcl*au | Google Ads | Conversions | 90 days | Google Ads conversion tracking | Google Ads Cookies | Website |
*gcl*ls | Google Ads | Conversions | 90 days | Stores Google Ads click data for attribution | Google Ads Cookies | Website |
bcookie | Identification | 1 year | LinkedIn browser cookie | LinkedIn Cookie Policy | Website | |
li_gc | Consent | 6 months | Stores consent for LinkedIn cookies | LinkedIn Cookie Policy | Website | |
lidc | Routing | 1 day | LinkedIn data routing | LinkedIn Cookie Policy | Website | |
*leadgenie*session | LeadGenie | Session | Session | Prospecting session management | Provider documentation | Website |
www.google.fr_/ads/ga-audiences | Google Ads | Audiences | Session | Remarketing audience building | Google Ads Help | Website |
Functionality
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Cookie Name | Vendor | Purpose | Duration | Description | Documentation | Location |
---|---|---|---|---|---|---|
live-chat-local-toggle | Sistema de Chat | Preferences | Persistent | Live chat widget state | Provider documentation | Website |
eventQueue | Sistema propio | Functional | Session | Pending JavaScript events queue | Internal documentation | Website |
X-CSRF-TOKEN | Sistema de seguridad | Security | Session | CSRF attack protection | Web security documentation | Website |
#ISO_8601_UTC# | Sistema propio | Temporal | Variable | UTC timestamp | Internal documentation | Website |
tnsApp | Aplicación | State | Persistent | TNS application state | Info | Website |
tC | Sistema de tracking | Tracking | Variable | Specific event tracking cookies | Info | Website |
tPL | Sistema de tracking | Tracking | Variable | Specific event tracking cookies | Info | Website |
tMQ | Sistema de tracking | Tracking | Variable | Specific event tracking cookies | Info | Website |
tTf | Sistema de tracking | Tracking | Variable | Specific event tracking cookies | Info | Website |
t3D | Sistema de tracking | Tracking | Variable | Specific event tracking cookies | Info | Website |
tTDu | Sistema de tracking | Duration | Variable | Activity duration tracking | Info | Website |
tTDe | Sistema de tracking | Duration | Variable | Activity duration tracking | Info | Website |
tADu | Sistema de tracking | Duration | Variable | Activity duration tracking | Info | Website |
tADe | Sistema de tracking | Duration | Variable | Activity duration tracking | Info | Website |
tTE | Sistema de tracking | Events | Variable | Specific event tracking | Info | Website |
tAE | Sistema de tracking | Events | Variable | Specific event tracking | Info | Website |
forms-na1.hsforms.com_/embed/v3/coun | HubSpot Forms | Counters | Session | Embedded forms counter | HubSpot Forms | Website |
forms.hsforms.com_/embed/v3/counters | HubSpot Forms | Counters | Session | Forms counter system | HubSpot Forms | Website |
euconsent | IAB TCF | Consent | 1 year | IAB TCF 2.0 consent string | IAB TCF Spec | Website |
geoip-country | Sistema propio | Geolocation | Variable | Country detected by IP | We use your country information to provide you with relevant and localized content, ensuring that you receive the appropriate details, such as legal disclaimers and country-specific contact information, based on your location. | Website |
geoip-country-updated | Sistema propio | Geolocation | Variable | Last geolocation update | We use your country information to provide you with relevant and localized content, ensuring that you receive the appropriate details, such as legal disclaimers and country-specific contact information, based on your location. | Website |
messagesUtk | Sistema de mensajes | Identification | Variable | User token for messaging system | info | Website |
PHPSESSID | Servidor web | Session | Session | PHP server session ID | PHP Session Documentation | Website |