dLocal empowers Deel to create a new world of work

5 min. read

Deel is a fast-moving, globally distributed team with a mission to create a new world of work. From its base in San Francisco, Deel helps more than 10,000 companies to rapidly scale and quickly pay their remote teams across the globe handling international payroll, benefits, taxes and compliance. Payments underpin the experience and service Deel offers its customers and their employees and contractors. dLocal ensures these payments are made in a fast, cost-effective and reliable way, no matter if the final transaction is in Nigerian Naira, Brazilian Reais or in American Dollar.

Key Facts

  • Ease of integration allows Deel to manage payments in 19 countries through one single API
  • Since working with dLocal, Deel has increased their payments volume by many multiples
  • Deel has achieved an industry leading payment delivery rate of over 99.97% using dLocal’s connectivity into over 700 payment methods, and precision engineered validation and edge case handling
  • dLocal’s dedicated customer support team has helped Deel reduce payment issues by over 2.0%

The power of partnership

When the COVID-19 pandemic hit, remote working was leveraged into a new dimension. Hiring international talent and paying them in locally preferred payment methods became key for international growth.

“The way people work is fundamentally changing. And it’s not going back”? said Dan Westgarth, COO at Deel.

Our partnership started in February 2020, when Deel integrated dLocal’s payout solution in Brazil, Mexico, and Colombia. By December the same year, dLocal and Deel were already partnering in Chile, China, Ecuador, Peru, Costa Rica, and Bangladesh. Over the last 12 months, the partnership expanded into India, Egypt, Nigeria, Philippines, Pakistan, Argentina, Bolivia, Paraguay, Dominican Republic, and last but not least, our hometown Uruguay.

By choosing dLocal as its Payment Service Provider (“PSP”), Deel has chosen a growth partner that enables them to overcome the complexity of the markets it operates in and move at speed to leverage new growth opportunities.

“We work with a lot of vendors, but only a few are true partners, and dLocal is one of our growth partners that play a role in allowing us to enter high growth markets such as Brazil and India.

Dan Westgarth, COO at Deel

It’s all about speed

Collecting instant payments is one important focus, and your collaborators get paid in time, another. At dLocal we assure real-time settlements regardless of your payment method or destination. “From Brazilian Reais to Nigerian Nairas, from bank transfers, to payments to eWallets or cards, our priority is to keep your partners’ sentiment and engagement high by paying them the way they want to get paid.” says Federico Mazzoli, VP Product at dLocal.

“It’s absolutely critical for our business to be able to make payments seamlessly across different countries. dLocal’s One API and the great team made it so simple to integrate new countries, we were able to launch over 19 countries in the past 2 years.” said Dan Westgarth, COO at Deel.

dLocal Payouts

Pay your partners in their local currency by depositing the funds directly to their bank accounts and help them avoid extra fees and taxes associated with foreign currency conversion.


Making the complex simple

Paying the international workforce in emerging markets is very complex. Each country has its own payment ecosystem, including regulatory frameworks, tax and compliance rules.Therefore, Deel and dLocal have been focusing on removing all barriers to work from anywhere and hire everywhere, including payments.

Our international team of professionals makes sure to react quickly to market changes to assure a safe, compliant, and still extremely agile solution for every single payment need. That’s why Deel decided to leverage dLocal’s payout solution to allow its customers to execute payments to their collaborators compliantly with local regulations.

“Providing a flexible and easy payment experience for our collaborators was key when looking into a PSP. I think dLocal is best-in-class when it comes to payments”?

Dan Westgarth, COO at Deel

Delivering superior payment performance

No doubt, there is no job without payment. “We’re a young but very strong and ambitious company. Payments are a crucial part of our business.” explains Dan, “We cannot grow if we can’t scale of payments operations. Across our markets, consumer habits and available payment methods are very diverse from country to country. You also must know how to navigate different national regulations and compliance obligations. It all becomes far more complicated than simply making a payment.”

Managing this complexity is more than a technical challenge; it’s an essential piece of dLocal’s customer experience and business value. With more than 700 acquirers in 37 countries. dLocal keeps improving payments performance, allowing Deel to continue shattering job barriers worldwide.

“With dLocal we are confident to always be on the pulse of payments. The team would always recommend which local payment methods are most appropriate, for us, our customers, and their collaborators.”?

Courtney Chin, Head of Fintech Operations, at Deel

The company is at an exciting point in its journey. It has ambitious plans to expand into Africa. And to ready itself for scale, it’s working with best-in-class partners to deliver exceptional experience and value to its collaborators. For dLocal, supporting Deel’s global expansion with

“We trust in dLocal being the perfect payments partner to support our expansion, It already has a team on the ground with an impressive experience in Africa — the support they’re providing is already proving invaluable”?

Courtney Chin, Head of Fintech Operations, at Deel

Your takeaways:

  • Faster Payments: dLocal provides real-time settlements regardless of your payment method or destination
  • Frictionless Operations: dLocal and Deel have achieved a 99,97% payment success rate
  • New markets: Fosters easy access to new markets, through our One dLocal approach: One API, 37 countries, 700+ payment methods.
  • Lower costs: dLocal’s payments solution is a fast, cost-effective, and reliable way to settle cross-border payments in real time.

Contact Us

Contact marketing@dlocal.com for more information about how dLocal can offer faster, lower-cost and more transparent solutions for your unique payments business.

About dLocal

dLocal powers local payments in emerging markets connecting global enterprise merchants with billions of emerging market consumers across Africa, Asia, Latin America, and the Middle East. Through the “One dLocal” concept (one API, one platform, one contract), global companies can accept payments, send pay-outs, settle funds globally, and support with the issuing of white label prepaid virtual and physical debit cards in local currencies, without the need to manage separate pay-in and payout processors, set up numerous local entities, and integrate multiple acquirers and payment methods in each market. Learn more at: https://dlocal.com.

About Deel

Deel is a leading global compliance and payroll solution that helps businesses hire anyone, anywhere. Deel’s technology offers unmatched payroll, HR, compliance, perks, benefits, and other capabilities needed to hire and manage a global team. Using a tech-enabled self-serve process, Deel’s customers can hire independent contractors and full-time employees in over 150 countries, compliantly and in minutes. With more than 250 legal, accounting, mobility, and tax experts as partners, Deel enables any business to create, sign and send compliant localized contracts from a library of templates and pay teams in more than 120 currencies with just a click. Founded in 2019 by Alex Bouaziz and Shuo Wang, Deel is a fully distributed company with employees based worldwide.

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