Glossary

#

3DS (3-D Secure)
An additional security layer for online card transactions.

A

Account-to-account (A2A) payments
Payments that move directly between bank accounts, usually over an instant-payment rail, without a card or wallet in between.
Agentic commerce
Purchases that an AI agent browses, selects, and pays for on a shopper’s behalf, from product discovery through checkout.
Alternative payment methods (APMs)
Any payment method that is not a traditional credit or debit card, including bank transfers, eWallets, mobile money, cash-based methods, BNPL and more.

B

Bank transfers
Electronic payments made directly from one bank account to another.
Biometric authentication
Verifying a payment using a fingerprint, face scan, or other physical trait instead of a password or PIN.
BNPL (Buy Now, Pay Later)
A payment option that stands apart from traditional installment loans by primarily offering zero-interest installments, without requiring a credit card.

C

Card-on-file
A saved card credential a merchant stores (often tokenized) to charge automatically for future or recurring purchases without the shopper re-entering their details.
Cash payment
A payment method that allows a shopper to place an online order, receive a barcode or unique PIN, and complete the transaction in cash at an affiliated retail location.
Cash-on-delivery
Transaction method where payment is made at the time of delivery rather than in advance.
Chargeback
A forced reversal of a card payment, initiated by the cardholder’s bank, that returns funds to the shopper and debits the merchant.
Cross-border payments
Transactions between entities in different countries, typically involving currency exchange and additional regulatory or processing complexities.

E

eCommerce
Online purchases of goods and services. In this handbook, eCommerce includes transactions made using any device or payment method (both local and cross-border) processed through official checkouts across all product and service verticals.
eWallets
Digital wallets that allow users to transfer funds instantly through linked bank accounts, cards, mobile money, and in some cases, cash top-ups or other local funding sources.

I

Installments
Splitting the cost of a single purchase into multiple scheduled payments, usually through a credit card or a BNPL provider.
Interoperability
The ability for different banks, wallets, and payment schemes to send and receive payments from one another.

K

Know Your Customer (KYC)
Regulations requiring businesses to verify customer identity.

L

Local acquiring
Processing a card or payment transaction through an entity licensed in the shopper’s own country, often required to avoid declines or added fees.
Local card schemes
Debit or credit cards issued by domestic banks for use within a country or region.

M

Mobile money
A local payment method where users can deposit cash at registered agents and send funds using an account linked to their mobile number, without needing internet access.

N

Network tokenization
Replacing sensitive data (like credit card numbers) with a secure token for future use.

P

P2P vs. P2B payments
Person-to-person transfers (sending money to another individual) versus person-to-business payments (paying a merchant).

Q

QR code payments
A checkout flow where scanning a code with a banking or wallet app triggers an instant payment.

R

Real-time payments (RTP)
Electronic transfers that move funds instantly between bank accounts, enabling immediate access to money.

S

Smart routing
AI-driven transaction routing to the best-converting processor.
Stablecoins
Cryptocurrencies pegged to a stable asset, often used for low-volatility digital payments.
SuperApps
Multi-service mobile apps that combine payments, messaging, shopping, and more in one platform.

T

TPV (Total Payment Volume)
The total value of transactions processed through a given payment method or merchant over a period of time.
Tokenized APMs
Alternative payment methods secured by replacing sensitive data with unique digital tokens.

U

Unbanked / underbanked
Consumers who lack full access to, or rarely use, formal banking services.