With dLocal, travel agencies and OTAs can collect bookings in local currencies, support preferred payment methods, offer installments and BNPL where relevant, and pay partners on time in their local currencies—across 60+ emerging markets and 1,000+ local and alternative payment methods.
Use it when you:
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Need to improve conversion and reduce cart drop‑offs
for travelers paying with local cards, wallets, bank transfers, BNPL, cash, or mobile money.
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Want to simplify partner payouts
to airlines, hotels, consolidators, and local DMCs in their own currencies and methods.
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Manage high‑ticket, multi‑segment itineraries
and need reliable FX, settlement, and refund handling.
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Operate as an OTA, consolidator, or hybrid agency
and must support both B2C bookings and B2B invoice flows with corporate clients.
The challenge facing travel agencies in emerging markets
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Your current stateThe challenge facing travel agencies in emerging markets: Multi‑currency transactions and regional preferences
Travelers expect to pay in their own currency and with familiar methods, from local cards and wallets to BNPL and cash. Missing these options drives cart abandonment and limits your addressable market.
Unfamiliar payment methods hinder growth.
Travel SolutionsSolutions: Optimized cross‑border collections
Local acquiring and support for 1,000+ methods help you overcome restrictions in international payments and reduce cross‑border rejections.
Higher approval rates, fewer minor rejections
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Your current stateThe challenge facing travel agencies in emerging markets: Delayed payouts and complex partner chains
Agencies must pay airlines, hotels, consolidators, and local partners across borders; delays and FX friction erode trust and margins.
Loss of trust and profit margins.
Travel SolutionsSolutions: Timely partner payouts in local currencies
Payouts lets you pay staff, customers (refunds), and travel partners (suppliers, DMCs, consolidators) in the currency and payment method of their choice, streamlining your payout process and improving partner trust.
Stable renewals, reach beyond cards
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Your current stateThe challenge facing travel agencies in emerging markets: Too many intermediaries and fraud risks
Multiple PSPs, payment gateways, and acquirers create fragmentation and gaps in fraud protection, while card‑not‑present fraud and friendly fraud remain a concern in travel booking.
Debt write-offs, disputes, and increased operating expenses
Travel SolutionsSolutions: Fraud and risk control across markets
Combined with Defense Suite, dLocal can help agencies reduce fraud, manage chargebacks, and automate monitoring across many different acquirers and APMs, without compromising traveler experience.
Frictionless fraud protection
Key solutions for travel agencies
Explore solutions-
Payins
The core of your income
Learn more about PayinsAccept traveler payments in local currencies across 60+ emerging markets via cards, BNPL, wallets, bank transfers, cash, real‑time payments, and mobile money, with local acquiring and Smart Routing to improve approvals.
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Payouts
Pay using your preferred method and currency.
Learn more about PayoutsPay staff, customers (refunds), and travel partners (suppliers, agencies, DMCs) in their preferred methods and currencies, streamlining payout operations.
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Invoice Collection
For B2B or enterprise subscriptions
Learn more about Invoice CollectionGenerate payment links and accept local‑currency payments from corporate clients, sub‑agencies, or partners, while simplifying FX and regulatory complexity.
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dLocal for Platforms
Designed for platforms with multiple participants
Learn more about dLocal for PlatformsFor OTA networks or platforms, onboard sub‑agents or partners, manage balances, and split payments across multiple parties and markets with a single orchestration layer.
Benefits of localized travel payments in emerging markets
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Higher conversion and traveler satisfaction
Offering local payment methods and currencies alongside immediate confirmations reduces abandonment and increases security and conversion rates for complex bookings.
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Stronger partner relationships and trust
Timely settlements in local currency and fewer intermediaries optimize your margins, strengthen business trust, and improve your negotiating position.
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Simpler operations and reconciliation
A single API and dashboard for pay-ins and payouts centralizes reporting, simplifies operational workload, and optimizes cash flow control.
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Reduced regulatory, FX, and fraud complexity
dLocal’s licenses and local entities simplify regulatory compliance, currency controls, and emerging tax requirements.
Key payment flows
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Traveler bookings and payments
This is the core B2C flow for flights, hotels, packages, transfers, and activities:
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Traveler searches and selects an itinerary
They choose flights, hotels, and add‑ons, often across multiple suppliers and currencies.
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Traveler selects a local payment method
At checkout, they see familiar methods: local cards, wallets, BNPL, bank transfers, real‑time payments, cash options, or mobile money depending on their market.
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dLocal processes the payment locally
dLocal routes the transaction through local acquirers and preferred methods to maximize approval rates, reduce cross‑border rejections, and provide instant booking confirmation.
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Booking and confirmation
Once approved, your system confirms the booking and issues tickets or vouchers; statuses are also available via the dLocal dashboard and webhooks.
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Refunds and itinerary changes
For cancellations or itinerary changes, you can initiate refunds via the same or alternative method, while dLocal manages the underlying processing and, where needed, FX associated with refunds.
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B2B and corporate travel payments
For corporate clients, smaller agencies, or consolidator relationships:
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Invoice or payment link created
You issue invoices or create payment links in local currencies, especially when working with smaller agencies or direct corporate clients.
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Customer pays via Invoice Collection
With Invoice Collection, customers pay via local methods and currencies, while dLocal addresses local regulations, FX fluctuations, and offshoring requirements.
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Funds transferred to your settlement currency
dLocal converts and transfers funds to your chosen settlement currency and bank account, simplifying AR and cash flow management.
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Partner and supplier payouts
For airlines, hotels, consolidators, and local DMCs:
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Revenue collected via Payins / invoices
You collect traveler and agency payments with local methods and currencies.
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Allocation and reconciliation
Your system defines how funds should be split between your agency and partners per booking, route, or product.
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Payouts via Payouts
Using Payouts, you send local‑currency payouts to partners in their preferred methods (bank transfers, wallets, mobile money, etc.). dLocal manages FX and local payment rails, providing clarity on timing and status.
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Payment methods relevant to the sector
For travel agencies, payment choice directly impacts booking conversion and traveler trust:
View all payment methods-
Cards
Still essential for many travelers and corporate bookings, especially when supported with local acquiring and appropriate 3DS flows.
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BNPL / installments
Allow travelers to manage higher‑ticket itineraries through installments or BNPL, supporting affordability without compromising on experience.
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eWallets
Widely used across emerging markets, especially for mobile‑first travelers booking on apps and mobile web.
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Bank transfer and real‑time payments
Important for both B2C and B2B flows; real‑time schemes help reduce delays and provide instant confirmations for time‑sensitive bookings.
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Cash and mobile money
Critical in markets where many travelers still prefer cash or mobile money; agencies can bridge these rails with vouchers and mobile money integrations.
Got questions?
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How does dLocal help reduce cart drop‑offs for travel bookings?
dLocal lets you support local currencies and local payment methods—from cards and BNPL to wallets, bank transfers, cash, real‑time payments, and mobile money—reducing friction at checkout.
Local acquiring and Smart Routing further improve approval rates and help deliver instant confirmations that travelers expect.
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Can we use dLocal only for specific regions or channels?
Yes. Many travel companies use dLocal specifically for emerging markets, integrating dLocal alongside existing PSPs and routing traffic based on geography, channel, or product line.
This lets you keep your existing setup where it works well, while adding a local‑first layer where regional methods are essential.
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How are refunds and cancellations handled?
Refunds are processed through dLocal using the appropriate rail (cards, APMs, or others), with clear visibility into statuses and timing via the dashboard and webhooks.
Defense Suite can help manage related disputes and chargebacks, reducing financial and operational impact when itineraries change or travelers cancel.
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How does dLocal support payouts to travel partners?
With Payouts, you can configure payout flows to airlines, hotels, consolidators, DMCs, and other partners in their preferred currencies and methods.
dLocal manages FX and local rails, providing transparent statements and statuses so partners know when funds will arrive.
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Do we need local entities or bank accounts in every destination market?
No. dLocal operates via local entities and licenses and can act as Merchant‑of‑Record where applicable, meaning you don’t need to open local entities or bank accounts in each country to accept or send payments.
This reduces regulatory overhead and accelerates your expansion into new source and destination markets.
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How quickly can we go live with dLocal for Travel Agencies?
Timelines depend on scope, but the single API integration and dashboard‑based configuration are designed for fast onboarding.
You can start with a set of priority markets and payment methods—often where cart abandonment is highest—then expand coverage and add more complex flows (payouts, invoicing, multi‑party splits) as you scale.
Are you ready to turn more interested prospects into customers who book?
If you’re ready to simplify payments and amplify your travel agency’s success, talk to dLocal about how our solutions can support your next phase of growth in emerging markets.
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