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Transforming airline payments in Latin America: and dLocal

How GOL and dLocal are changing the airline industry in Latin America through seamless, localized payment solutions.

Transforming airline payments in Latin America: [REPLACE_TEXT]  <strong>and dLocal</strong>

GOL Linhas Aéreas, Brazil’s largest airline, has partnered with dLocal to overcome payment barriers in Latin America, focusing on Colombia and Uruguay. By integrating dLocal’s localized payment solutions, GOL enables its customers to complete transactions using trusted local payment methods, such as local debit and credit cards. This collaboration is driving a more accessible, user-friendly digital payment experience, allowing GOL to cater to the unique needs of these markets while reducing payment failures and improving customer satisfaction.

Expanding seamless digital payments in the airline industry

By partnering with dLocal, we’ve been able to streamline payments, ensuring that our customers in Colombia and Uruguay can easily purchase tickets using local payment methods. This has enhanced the overall experience and reduced payment-related issues.

Diogo Lopes, Director of Payment Methods at GOL Linhas Aéreas.

Innovating payments to enhance the travel experience

dLocal’s expertise in high-growth markets has been instrumental in improving our payment capabilities. By offering local payment solutions, we’ve made the process smoother for our customers, resulting in fewer failed transactions and more satisfied passengers.

Diogo Lopes, Director of Payment Methods at GOL

GOL’s payments journey with dLocal

  1. 1

    The challenge

    GOL Linhas Aéreas identified that many customers in Latin America, particularly in Colombia and Uruguay, struggled to complete payments due to limited access to international credit cards. To address this issue, GOL needed a solution that offered trusted, localized payment options.

  2. 2

    The solution

    Through its partnership with dLocal, GOL integrated a variety of local payment methods, including local debit and credit cards, allowing customers to purchase tickets using payment options they trust.

  3. 3

    The outcome

    As a result of this integration, GOL has seen a marked improvement in the payment experience for its customers in Colombia and Uruguay, with reduced payment failures and increased customer satisfaction. This collaboration continues to drive better access to air travel for customers across Latin America, ensuring smoother, more reliable transactions.

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